Ordering Information
Order Processing Times
For your convenience, you can place orders by phone, fax, email or online.
Scheduled orders placed Monday - Friday will be processed at 5:00 p.m. local time.
Scheduled orders placed on Saturday will be processed at 4:00 p.m. Central time.
Phone: 800-877-7777
Fax: 800-444-4741
Email: sales@stuller.com
International Phone: 337-262-7700
International Fax: 337-981-1655
| Daily Order Cutoff | Saturday Order Cutoff | |
|---|---|---|
| USA | 5:00 p.m. Local | 4:00 p.m. Central |
| Canada | 5:00 p.m. Local | 2:00 p.m. Central |
| All Other Countries | 2:00 p.m. Central | 2:00 p.m. Central |
*Same-day orders booked before cutoff time will be grouped into one shipment, except during high-volume periods, provided the carriers are the same. Additional shipping costs apply for a.m. and weekend deliveries, cash on delivery fees, hazardous fees, heavy packages, and dimensional weight. Carriers may also add additional assessorial fees based on delivery area.
Throughout the year, Stuller closes for various holidays. This may affect some shipping times. View Observed Holidays
Place vs Schedule Order
At the end of the checkout process, you will be given the choice to place your order immediately or to schedule the order to be automatically submitted. Scheduled orders will be processed at your cutoff time for next-day delivery — no need to watch the clock!
2025 Extended Holiday Hours
We will be open and shipping on Saturdays:
November 29 to December 20 from 8:00 a.m. to 4:00 p.m. Central.
Customization Cutoff Dates
Order by these dates to ensure shipment on or before December 23, 2025.
Stone-Set Monogram Styles
Monday, December 1, 2025
Monogram-Only Styles
Monday, December 8, 2025
Stone-Set In-Stock Styles
Monday, December 15, 2025
Engraving and Sizing In-Stock Styles
Wednesday, December 17, 2025
All deadlines are subject to change.
Platinum casting and assemblies will add 2–3 business days.