Stuller CAD/CAM Services has a production standards guide that will help you navigate all of the best practices and help you determine if your piece meets all of the minimum tolerances.

View Production Standards

CAD/CAM Services does offer an expedited service as long as our capacity allows. There is an additional charge. To request expedited service, have your CAM ID available and contact CAD/CAM Services by Live Chat, emailing us, or calling 1-800-527-5057 prior to the piece going into production.

Stuller CAD/CAM Services provides a production standards guide which outlines the tips, tricks, minimum tolerances, and more to make your design and production process more efficient.

View Production Standards

Stuller casts in our own SCS certified precious metal grain: gold, platinum, palladium, and sterling silver. A large number of quality and color options are available.

In the contact information portion of your submission form, the notifications are automatically turned on. To turn them off, click to uncheck “Yes, email me status updates” to stop receiving notifications.

Change the email address during the first step of the submission process.

First, fill out the Customer Stone Form, and package it along with your loose stones. Ship via FedEx or UPS to Stuller, ATTN: CHAD CAMDEN—ext 3804, 302 Rue Louis XIV, Lafayette, LA 70508.

There are actually a few different options to accomplish this depending on the engagement ring. Please contact us at 1-800-527-5057, and we’ll help you determine the best way to submit your matching wedding band order.

Select “I would like to change this request” on your quote, write your additional instructions in the box, and click submit.

Yes, you can request a wax/resin for review by selecting yes when submitting your file. In addition, you can request one at any time before approving your piece for production by contacting CAD/CAM Services at 1-800-527-5057. The wax/resin will ship in approximately three business days.

Yes, modifications must be made in the CAD file and produced by our rapid prototyping machines. Stuller will not cast waxes/resins that have been altered in any way.

Each piece submitted through CAD/CAM Services requires a new wax/resin. The CAM fee covers the cost of producing each individual piece per your request.

The metal markets change daily. The metal and stone weights also vary. You will be invoiced for the actual weight of metal and the exact stone used.

CAD/CAM Services orders are shipped individually as soon as they are completed. They cannot be combined with any other orders.

Yes and No. The renders are computer-generated images. While they represent what your design will look like before production, there may be slight differences in the actual piece.

Contact our Gemvision team directly at 1-888-357-6272