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Frequently Asked Questions

Custom Imprinting

You can place your order online, or call us at 800-877-7777, ext. 6144. Watch video for more details

We show a digital Digital Imprinting Badge or hot stamp Hot Stamping Badge icon on the product pages of all items available for custom imprinting. And we list each location on the product that can be imprinted.

In addition to your order’s imprinting fee, you have a one-time setup fee for both digital and hot stamp foil. The structure for each is below:

FOIL

Quantity Ordered Price Per Imprint
1-200 (minimum charge) $50.00 total
201-287 $0.20 each
288-575 $0.18 each
576+ $0.16 each

DIGITAL INK

Quantity Ordered Price Per Imprint
1-200 (minimum charge) $60.00 total
201-287 $0.29 each
288-575 $0.26 each
576+ $0.24 each

The hot foil stamping process uses heated metal stamps or dies that forcefully impress your unique emblem on your choice of packaging. The metallic mark literally stands out on the package that customers want to brush over and feel.

Our 4-color digital printing provides an attractive, economical ink solution. We cure and polymerize the imprint with UV light so your digitally-printed insignia resists flaking and fading.

You can choose expedited shipping at your discretion.


Send us your digital artwork: minimum 300dpi to 600dpi. We prefer higher dpi. We accept .AI, .EPS, or .TIFF files.

If this is the only available format, we will try to recreate it as closely as possible.

Yes, we can create a logo. You can choose from an array of templates, and the fee is $99.00.

You can upload your logo here, or you can send it via email. If emailing, please include your account number and contact information.

Digital logos can be Pantone or CMYK matched. See foil colors below. If you want a color not shown, please ask your Sales Representative.

Gloss and Metallic Colors

Yes. If you are a new customer (new digital or new plate), we will send out a physical sample of your logo on the product to review for approval.

We will modify according to your changes and send out a new sample for approval. We want to make sure everything is correct before stamping your full order.

Normally we send out samples within 3-4 business days. After you receive and approve it, we ship within 15 business days.

Hot foil stamping uses a heated metal stamp or die to impress your logo on the packaging. This stamp or die is your plate.

Yes. We will have your plate available for future orders. And if you change your logo, we still keep your old plate on file but store it for non-use.

Our website and catalogs display an icon Hot Stamping Badge that indicates products that can be hot stamped with your plate. Some items can only be digitally imprinted.

We only charge for a plate if you have a new logo or you need a new size plate for larger items.

Polishing Cloths

Polishing Cloths Frequently Asked Questions

We offer treated and untreated cloths.

  • Treated has a tarnish-fighting formula that safely and effectively polishes the surface of gold, silver, and platinum jewelry.
  • Unreated is a soft microfiber cloth that can buff the surface of diamonds, gems, gold, silver, platinum, and fashion jewelry removing fingerprints, oils, moisture, and more.

You can choose 4”x4” or 8”x8”.

You can select them with an envelope or in a bulk pack of 50 without envelopes.

It is cellophane.

Logo Color Options:

Polishing Cloth Imprinting Colors

Yes.

No. The color logo has to be the same for every 200 cloths.

Yes. 200 cloths.

The average lead time is two to three weeks.

No. Each order of 200 cloths has to be the same size. If you want both 4”x4” or 8”x8”, you have to meet the 200 quantity minimum of each size.

No. Only the cloth will accept your logo. If you purchase the imprinted seals mentioned below, you can place one of those on the envelope.

For an order of 200 cloths, the imprinting is free. There is a one-time setup charge of $35.00.

Jewelry Cleaner

Jewelry Cleaner Frequently Asked Questions

You can choose from four solutions: Fine, Gentle, Natural and Silver. Click here for more information.

There is 6 ounces of solution in each jar. Jars come in packs of 144.

No. The full pack of 144 has to be one solution.

There is a one-time setup charge of $60.00. A pack of 144 is $325.00.

Klean Karats

We have a six-week lead time for every order, repeat or new.

Custom Seals

Custom Labels Frequently Asked Questions

Label Sizes and Shapes

Label colors include matte gold, silver, black, white, kraft, clear, and more. Foil stamping colors include metallic gold, metallic silver, copper, white, black, and more.

Yes. If you want a certain color, please ask your sales representative.

You can choose to add a border — full or line — or have no border.

Label Border - No Border
Label Border - Line Border
Label Border - Full Border

Normal lead time is two to three weeks from approved artwork.

Yes, labels come in rolls of 1,000 or 2,500 per order.

There is a setup charge of $45.00 per order. The roll of 1,000 is $175.00 and the 2,500 is $250.00.

Labels can be used for organizational or branding purposes. As an example, you can put these labels on your bags and boxes.

Ribbons

Ribbon Frequently Asked Questions

The normal lead time is four to six weeks.

We offer satin and grosgrain.

Yes, there is a five-roll minimum.

3/8 inches x 100 yards, 5/8 inches x 100 yards, 7/8 inches x 100 yards, 1 1/2 inches x 50 yards.

No. All five rolls have to be the same size.

No. All five rolls have to be the same color.

  • $30.00 setup charge (every order)
  • $45.00 plate charge (per logo)
  • $35.00 artwork charge (one time)

SATIN

Size: W(in) x L(yds) 1+
3/8 x 100 $41.90
5/8 x 100 $44.05
7/8 x 100 $53.00
1 1/2 x 50 $65.10

GROSGRAIN

Size: W(in) x L(yds) 1+
3/8 x 100 $41.90
5/8 x 100 $44.05
7/8 x 100 $53.00
1 1/2 x 50 $65.10

Tissue

Tissue Frequently Asked Questions

The normal lead time is four to six weeks.

There is a 10-ream minimum.

Each ream has 480 sheets.

We offer white, kraft, and these colors.

  Light Pink     Light Yellow     Forest Green     Wheat
  Pink     Yellow     Tapestry Green     Noble Gold
  Coral Rose     Dandelion     Azure     Honey Brown
  Azalea     SundanceYellow     Oxford Blue     Espresso
  Scarlet     Poppy     Light Blue     Desert Tan
  Red     Goldenrod     Turquoise     Terra Cotta
  Deep Scarlet     Pistachio     Cerulean     Burnt Sienna
  Fuchsia     Cockatoo     Brilliant Blue     Chocolate
  Hot Pink     Jade     Sapphire     Raw Sienna
  Cerise     Fresh Lime     Dark Blue     Antique Blue
  Zippy Grape     Mid Green     Lilac     Colonial Blue
  Purple     Groovy Green     Lavender     Navy Blue
  Opd Brick     Bright Lime     Periwinkle     Cool Gray
  Burgundy     Teal     Electric Indigo     Gray
  Dubonnet     Cascade Green     Plum     Black
  Peach     Oasis Green     Raspberry Fizz     Birch
  Tangerine     Dark Green     Cranberry     Dune Beige
  Orange     Festive Green     French Vanilla     Parchment

No. All 10 reams have to be the same color.

Any color logo is available. We can match your Pantone or CMYK color.

  • $30.00 charge (per order)
  • $225.00 plate (one time)
  • $35.00 artwork fee (one time)
  • For white: $60.27 per ream
  • For color: $83.95 per ream
  • For kraft: $60.27 per ream
4/17/2026 Market Prices:
Gold 4870.50 Platinum 2136.00 Silver 79.32